FAQ Frequently Asked Questions
Quick answers about pricing, features, and how Koonection works for South African schools.
- How much does Koonection cost?
- Koonection is a flat R499 per month per school. There are no per-learner fees, no per-teacher fees, and no setup fees. You can cancel any time.
- Is Koonection built for South African schools?
- Yes. Koonection is designed for South African preschools, creches, and ECD centres. Billing is in ZAR, the platform supports SA provinces, and our support team is local.
- Can parents access Koonection on their phones?
- Yes. Parents download the Koonection app on iOS and Android. They receive announcements, view invoices, and stay informed without you having to phone each family.
- What can I do inside Koonection?
- You can manage student attendance and pickups, parent invoices and statements in ZAR, announcements, reports, documents and school administration. Enable staff management, expense tracking and an asset register to suit your school.
- How do attendance and pickup records work?
- Koonection records student arrivals and departures. Schools can enable pickup photos, signatures and parent pickup self-service in their settings. The options available to staff and parents depend on the school configuration.
- Can I manage staff, expenses and school assets?
- Yes. Once enabled by a school administrator, staff management includes staff profiles, attendance and leave. Expense tools cover categories, funding sources, till slips and reimbursements. The asset register keeps locations, condition and warranty details together.
- How does billing work?
- Subscriptions are processed in ZAR through Paystack. You register your school, verify your email and continue to the secure payment page. Your subscription renews monthly until you cancel.
- Can I cancel my subscription anytime?
- Yes. You can cancel at any time from your account. See the Cancellation Policy for full details.